Privacy Policy of Apparent Immigration Consultancy
1. Applicability
This Privacy Policy applies to all personal information Processed by Apparent Immigration Consultancy (“Company”, “we”, “us”) in the course of offering immigration consultancy services through our website and other channels in Canada, including Québec.
2. Personal Information We Collect
- Directly provided data: name, contact details, nationality, immigration history, family data, financial information, employment or education records, and documents required for service delivery.
- Automated data: IP address, browser/device type, pages visited, session duration, referrer URL, and cookies/pixels for analytics and site functionality.
3. Purpose of Collection, Use & Disclosure
We collect, use, and disclose personal information only for:
- Assessing your immigration eligibility and suitability for programs;
- Preparing and submitting applications on your behalf;
- Communicating with you, including status updates and marketing (with consent);
- Complying with legal obligations (e.g. IRCC requests, audits, court orders);
- Engaging third‑party providers (e.g. licensed RCICs, payment processors, analytics) to support our services;
- Improving operations, fraud prevention, and industry insights.
4. Legal Basis
- Your Consent: Explicit consent is obtained before collecting or sharing sensitive information.
- Implied Consent: For less sensitive information that is clearly connected to providing services requested.
- Legal Exceptions: Where required by law (e.g. reporting, audits, law enforcement requests).
5. Cookies & Tracking Technologies
We use cookies and tracking tools (e.g. Google Tag Manager, pixels) categorized as:
- Essential: security, login, functionality
- Functional: language preference or settings
- Marketing/Analytics: with opt‑in consent for re-marketing or behavioural advertising.
You may manage cookies via your browser settings or use opt-out tools such as Google, Facebook, Taboola, Yahoo policies.
6. Third‑Party Sharing
We do not share your personal information except in these situations:
- With your specific consent.
- Service providers or licensed consultants under contractual agreement.
- Legal or regulatory obligations, e.g. IRCC, courts, law enforcement.
- Corporate transactions, such as mergers or sales—subject to arrangements to honour privacy commitments.
7. Data Security & Retention
- We implement appropriate safeguards—technical, physical, and administrative—to protect your information from unauthorized access, disclosure, or destruction.
- We retain personal data only as long as necessary for the purposes outlined or to meet retention obligations under law; thereafter it is securely deleted.
8. Access, Correction & Withdrawal of Consent
You may at any time:
- Request access to the personal information we hold about you;
- Ask us to correct, update or delete any inaccurate data;
- Withdraw your consent (subject to legal or contractual restrictions).
Upon such requests, we’ll respond in a timely manner. If unresolved, you may file a complaint with the Office of the Privacy Commissioner of Canada or Québec’s Commission d’accès à l’information (for Québec-based service).
9. Opt‑In / Acceptance Method
Where required, we use click‑wrap consent (e.g. checkboxes or modal dialogues) to obtain express agreement to this policy—browsing alone may not be sufficient acknowledgement.
10. Do‑Not‑Track & Third‑Party Links
Our site currently does not automatically honour browser Do‑Not‑Track settings, though third‑party vendors may enforce their own policies. We are not responsible for practices of external websites linked from ours and recommend reviewing their privacy policies.
11. Hosting & Data Residency
Where feasible, personal data is stored on servers located in Canada or in jurisdictions with equivalent privacy protections. For any international transfers, we ensure appropriate legal safeguards are in place (e.g. contractual clauses).
12. Updates to This Policy
We may amend this Policy over time. Changes will be posted here with an updated “Effective Date.” For significant revisions, we may notify you via email or website notice.
13. Contact Information & Complaints
If you have any questions, concerns, or requests regarding your personal information or this policy:
Email: [contact@apparentimmigration.ca]
If concerns remain unresolved, complaints may be directed to the Office of the Privacy Commissioner of Canada, or in Québec to the Commission d’accès à l’information.